Last Updated: [2020, Feb]

Pratama Integra Wisata (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard the data you provide when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal data:

Personal Identification Information: Name, email address, phone number, address
Travel Details: Passport information, destination preferences, travel dates
Payment Information: Credit/debit card details or bank account (processed via secure third-party gateways)
Website Usage Data: IP address, browser type, device information, pages visited (via cookies and analytics tools)

2. How We Use Your Information

We use your personal data to:

Process tour or Umrah package bookings
Respond to inquiries and provide customer support
Send confirmations, invoices, and updates related to your travel
Improve our website and service offerings
Comply with legal or regulatory obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to refuse some or all cookies.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

Trusted partners or service providers (e.g., airlines, visa agents, hotels) for booking purposes
Government authorities for visa or travel compliance (e.g., for Umrah visa processing)
Payment processors for secure transactions

All third parties are required to maintain confidentiality and use your data only for authorized purposes.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your data, including:

SSL encryption for secure data transmission
Secure servers and firewalls
Access control and staff confidentiality agreements

6. Your Rights

You have the right to:

Access, correct, or delete your personal data
Withdraw your consent at any time
Request a copy of the data we hold about you

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Pratama Integra Wisata
Email: [email protected]
Phone: 62812-1234-3443 / 62821-2363-2121
Address: Jl. Raya Klp. Dua Wetan No.11, Klp. Dua Wetan, Kec. Ciracas, Kota Jakarta Timur, Daerah Khusus Ibukota Jakarta 13729
Website: https://pratamawisata.com